Create a Culture of Performance Excellence in Your Organization
Learn how to create an environment that encourages and supports the highest level of performance from your entire team.
Inside this course, you'll discover proven strategies from former Disney Executive Lee Cockerell to create a culture of excellence and drive business success.
Enroll In Performance Excellence Course TodayEnroll to receive unlock the potential of your team and achieve the success you thought was only for big-brand, high-budget organizations.
During my four-decade career in the hospitality industry, I had the privilege of working with some of the world's most esteemed brands, including Hilton, Marriott, and Disney. Through these experiences, I, Lee Cockerell, learned the key to achieving outstanding results and developing a remarkable culture on the front lines. You have to be able to define excellence before you can lead your team there. This course will help you define, develop, and achieve excellence on the front lines.
Unlock Your Team's Potential With Performance Excellence
Unlock daily world-class performances and perpetual growth in your team with a transformative journey through the Performance Excellence course. This course focuses on building a thriving culture through strategic recruitment, comprehensive training, and fostering an environment of appreciation, recognition, and encouragement. Leaders will learn the importance of improving their own skills and fulfilling customer and employee expectations through effectiveness, trustworthiness, and expertise. Embrace their principles to put your organization on a path toward Performance Excellence.
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You'll Learn the Following:
- Increased Productivity: You will learn strategies to identify and eliminate inefficiencies and streamline processes, resulting in a surge in productivity and improved workflow.
- Stellar Team Performance: Learn the power of building a culture of excellence and elevating organizational communication, paving the way for outstanding team performance.
- Unmatched Customer Satisfaction: Supercharge your customer service by implementing the strategies you learn in this course, ensuring exceptional customer service and unwavering loyalty.
- Propel Revenue Growth: Experience the ripple effect of enhanced efficiency, amplified team performance, and a new level of customer service, potentially leading to an increase in revenue. Use what you learn in this course to outshine competitors, thrive, and flourish in today's market.
Meet Your Instructor Lee Cockerell
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney WorldÂŽ Resort. As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.
Transforming Leaders and OrganizationsÂ
âSince implementing the strategies from the âPerformance Excellenceâ course, our company has not only improved our operational efficiency but also significantly enhanced our customer satisfaction ratings. Lee Cockerellâs teachings have been a game-changer for us.â -Â A satisfied course participant
Here's what's inside:
- Step-by-step guidance towards Performance Excellence with this uniquely crafted course. Join Lee Cockerell in his office as he walks you through Performance Excellence in 20 videos.
- Proven strategies and techniques in an exclusive workbook that will be your blueprint for bringing Performance Excellence to your organization.
- Practical tools and resources to change how you hire, train, and treat your employees.
- Access to exclusive content from a world-renowned leader in hospitality to enrich your experience and propel your path to success.
Who is this course for?
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Get Started Today!
$149
- 20-course videos
- An exclusive course Workbook
- Access the course anywhere from any device
- Member Only Area