Understanding Your RoleĀ 

Elevate your customer service approach by understanding how your role, attitude, and actions combine to create the unforgettable "show" that customers adore. Learn how to become a standout team member who consistently leaves a lasting impression, building strong connections and ensuring every guest experience is exceptional. This is your opportunity to transform your impact and make a difference in every interaction.

Ā 

You Are Performing a Role in a Big Show

 

Ā 

You Are The Brand