Free Live Webinar with Lee Cockerell

How to Create Magic Through Employee Training

_____

Learn how to give people a purpose, not a job.

Get a free look inside of Lee's course, Real Leadership.

May 12, 2022 | 1pm EST

Reserve My Seat!

Learn to equip your team with purpose and train them to provide excellent customer experiences.

What you will take away from this free webinar:

How to Give People a Purpose, Not Just a Job

Learn key ways to implement vision, purpose, and mission statements so that each employee at every level can have a sense of purpose no matter what their job. Every role is important.

How to Be a Role Model to Lead and Teach by Example

Lee shares how the person who does the teaching is just as important as what is being taught. And you will learn how to show your employees how to exceed customer expectations.

Why it's Important to Communicate Constantly

Gain the insights from Lee, a professional planner, on how to use a weekly newsletter, pre-shift meetings, 1:1 meetings, bulletin boards, and more to communicate with your team!

Meet Your Event Host, Lee Cockerell

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. “As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.”

One of Lee’s major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels for 8 years and the Marriott Corporation for 17 years before joining Disney in 1990 to open the Disneyland Paris project.

He is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence titled, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney. which is now available in 13 languages and his latest book, The Customer Rules…The 39 Essential Rules for Delivering Sensational Service. Lee also performs leadership and service excellence workshops and consulting for organizations around the world as well as for the Disney Institute.

I hope to see you at this free event!