Transform Your Customer Service into an Unforgettable Experience
Discover how to craft the perfect customer journey, from first contact to lasting loyalty, directly from Disneyâs legendary approach.
Enroll In Perfect Day for Your Customers Course TodayAre you ready to transform your customer service into an unforgettable experience that keeps guests coming back?
Transform Customer Service with Proven Disney Strategies
Join Lee Cockerell, a veteran of Disneyâs magical customer experience, as he guides you through creating the perfect day for your customers. This course distills decades of leadership and service wisdom into practical steps that will elevate your customer interactions from mundane to magical.
Ready To Dive In?
Weâre confident in the transformative power of this course. Thatâs why we offer a 30-Day Magic Guarantee. If you donât see a noticeable improvement in your customer service, weâll refund your investment, no questions asked.Â
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What Makes âPerfect Day for Your Customersâ Exceptional?
- Disneyâs Inside Secrets: Learn directly from a former Executive Vice President of Operations at Disney, who managed 40,000 cast members and orchestrated the Disney experience for millions of guests.
- Practical Applications: Each lesson is packed with actionable strategies designed to uplift your service standards immediately.
- Comprehensive Learning: From anticipating customer needs to crafting memorable touchpoints, every aspect of your service can reach Disney-level excellence.
Meet Your Instructor Lee Cockerell
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney WorldÂŽ Resort. As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks, 2 water parks, a shopping & entertainment village and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.
Real Results and TransformationsÂ
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âImplementing the strategies from âPerfect Day for Your Customersâ transformed our customer interactions overnight. Our guests are happier, and our staff feels more empowered.â
- A satisfied course participant
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Here's what's inside:
- Immediate access to tools that will transform your service standards forever.
- 8 Training Videos
- Member Only Area
- Available on Any Device
